Enterprise Contact & Support Center

Connect with our editorial desk, reader technical support team, creator acquisition division, and corporate partnership offices.

Reader Helpdesk

For inquiries regarding chapter access, mobile reader display questions, bug reports, and navigation support.

[email protected]

Creator Submissions

For independent Tamil authors, webcomic artists, colorists, and translators seeking publishing representation.

[email protected]

Real-Time Community

Join our official Telegram network for direct announcements, live release tracking, and community discussions.

Join @comicworld_tamil

Dispatch an Official Communication

Please complete the communication intake form below. All messages are categorized and routed to the corresponding department desk. Typical response times range between 24 and 48 business hours.

Your Full Legal Name

Corporate / Personal Email

Inquiry Department

Subject Line

Detailed Message Body

Frequently Asked Inquiries (FAQ)

How can independent creators submit stories or webtoons to SCARLET ARCHIVE?

We actively welcome proposals from Tamil novelists, graphic artists, and translators. Please email your synopsis, sample script or storyboard (minimum 3 sample chapters or 15 finished comic panels), and portfolio link to [email protected]. Our acquisitions team reviews all submissions on a bi-weekly cycle.

Are stories on SCARLET ARCHIVE free to read online?

The majority of serialized light novel chapters and weekly webtoons are accessible freely to readers worldwide, supported by ethical non-intrusive advertising and optional patron memberships.

What should I do if a reading panel fails to render on my mobile device?

Our reader relies on responsive WebP streaming. If an asset fails due to network jitter, clear your browser cache or perform a hard refresh. If issues persist, please send the specific chapter URL and your device details to [email protected] for rapid triage.

How do I submit formal copyright, DMCA, or privacy removal requests?

Formal statutory notices must be delivered to our dedicated compliance desk at [email protected] or [email protected] with specific URLs and verification as outlined in our published policies.

Operational Governance & Headquarters

SCARLET ARCHIVE Publishing House
Digital Publishing & Editorial Operations Network
Direct Administrative Desk: [email protected]
Legal & Rights Licensing: [email protected]
Service Availability: Monday – Friday, 09:00 to 18:00 IST